We're excited to be attending Shoppe Object's online trade show this year - see you there in August!

FAQ

What are Unalome bags made out of?
All of our bags are handwoven with renewable toquilla fibers, locally-sourced in Ecuador. Learn more about our production process from start to finish, here!

Where do you ship?
We ship our straw bags to all 50 United States. 

How much does shipping cost?
Shipping is free! 

When can I expect to receive my purchase?
We are very small team, so please allow 1-4 business days for us to pack and ship your order and up to 5 business days for delivery. 

When can I expect to receive my pre-order purchase?
All of our bags are handwoven by artisans on a remote farm in the highlands of rural Ecuador. Please email us at hello@shopunalome.com with the subject line "Pre-Order" and we will give you an accurate estimate on delivery.

What is your return policy?
If you receive a damaged handbag, please email us at hello@shopunalome.com with the subject line "Damage" within 48 hours of receiving your order. We do not accept returns otherwise. 

Do you accept wholesale orders?
Yes! If you are a retailer looking to purchase our bags for your store, please email us at hello@shopunalome.com with the subject line "Wholesale Inquiry."

straw bag unalome