FAQ

What are Unalome bags made out of?
All of our bags are handwoven with locally-sourced and renewable toquilla straw. Check out our production process from start to finish, here!

Where do you ship?
We ship to all 52 United States. 

How much does shipping cost?
We charge a flat rate of $8, $10 and $12 USD for small, medium and large bags. We offer free shipping on orders over $350 USD.

When can I expect to receive my Pre-Order purchase?
You can expect to receive your pre-order items in approximately 5 weeks of purchase. Note that delays may occur due to the handmade nature of our bags. We will be sure to update you on timing.  

What is your return policy? 
If you change your mind about your purchase, we are happy to except returns, provided the request is within 7 days of receiving your order. If you would like to make a return, lease email us at: hello@sho
punalome.com with the subject line "RETURN." You are responsible for your own return shipping cost.  

Where can I purchase Unalome bags? 
You can buy our bags directly from our online store, or find us in-store at these retailers.

unalome bag